Introduction to Team Management Skills
- Description
- Curriculum
- Reviews

This professional development program addresses the skills and knowledge required for an individual entering a team management role within an organisation.
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1Communicate with influence
This describes the skills and knowledge required to present and negotiate persuasively, lead and participate in meetings and make presentations to customers, clients and other key stakeholders.
The unit applies to individuals who are managers and leaders required to identify, analyse, synthesise and act on information from a range of sources, and who deal with unpredictable problems as part of their job role. They use initiative and judgement to organise the work of self and others and plan, evaluate and co-ordinate the work of teams.
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2Manage people performance
This describes the skills and knowledge required to manage the performance of staff that are direct reports.
The unit applies to individuals who manage people. It covers work allocation and the methods to review performance, reward excellence and provide feedback. The unit makes the link between performance management and performance development and reinforces both functions as a key requirement for effective managers.
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3Manage project human resources
This describes the skills and knowledge required to manage human resources related to projects. It involves planning for human resources, implementing personnel training and development, and managing the project team.
The unit applies to individuals responsible for managing and leading a project in an organisation, business, or as a consultant.
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4Lead and facilitate a team
This describes the skills and knowledge required to effectively lead and facilitate a team in a workplace within any industry.
This unit has a specific focus on the teamwork skills required for team leader or supervisor level (depending on organisational structure) workers with responsibility for others or teams.